Privacy Policy

At Explore Lisbon Tour, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect personal information from you when you visit our website, make a booking, or interact with us. The types of information we may collect include:

1. Personal Identification Information:
   This includes your name, email address, phone number, postal address, and payment information.
2. Non-Personal Identification Information:
   We may collect non-personal identification information whenever you interact with our website. This may include your browser type, IP address, the pages you visit, the time and date of your visit, and other similar information.
3. Cookies and Tracking Technologies:
   Our website may use “cookies” and similar tracking technologies to enhance user experience. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer.

How We Use Your Information

Explore Lisbon Tour may use the collected information for various purposes, including:

1. To Provide Services:
   We use your information to process bookings, manage your account, and provide you with the services you request.
2. To Improve Our Services:
   We may analyze the information to enhance our website, services, and customer experience.
3. To Communicate with You:
   We may use your contact information to send you confirmations, updates, promotional materials, and other information related to your bookings.
4. To Process Payments:
   We use your payment information to process transactions securely.
5. To Comply with Legal Obligations:
   We may process your personal information as required by law or to respond to legal requests.

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

1. Service Providers:
   We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
2. Business Transfers:
   In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
3. Legal Compliance:
   We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Your Rights

You have certain rights regarding your personal information, including:

1. Access:
   You have the right to request copies of your personal information.
2. Correction:
   You have the right to request that we correct any information you believe is inaccurate or incomplete.
3. Deletion:
   You have the right to request that we delete your personal information under certain conditions.
4. Withdrawal of Consent:
   If we are processing your personal information based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided below.

Third-Party Websites

Our website may contain links to third-party websites. We do not control these websites and are not responsible for their content or privacy policies. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

Changes to This Privacy Policy

Explore Lisbon Tour company may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of our services after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified policy.